| Skill Sets / Domains of Expertise: |
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| Project Management |
Internet Strategy, Design & Development |
- Project Management
- Program Management
- Practice Management
- Vendor Selection
- Vendor Management
- Contract Negotiations
- Tools Selection & Implementation
- Budget Development & Management
- Business/ Systems Analysis
- Requirements Definition
- Competitive / Industry Analysis
- ROI Analysis (Return on Investment)
- Team Building
- Change Management
- Staffing
- Offshore Management
- Application Development
- Knowledge Management
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- e-Business / e-Commerce
- Internet Strategy
- Site Audits
- Web Site Design
- Web Site Development
- Internet, Extranet and Intranet Development
- User Interface Design / Usability
- Site Architecture / Navigation
- Brand Building
- Internet Marketing
- Personalization
- Content Management
- Customer Relationship Management (CRM)
- Digital Rights Management (DRM)
- Site Hosting/ Infrastructure
- Search Engine Optimization (SEO)
- Site Maintenance
- Site Metrics
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| Professional Profile: |
With twelve years of experience in building and managing
IT/ e-commerce teams and solutions, I excel in IT strategy, implementation,
and in building the infrastructure to facilitate and support all phases
of the application development and support life cycle. I have an excellent
background in project / program management and have demonstrated credentials
in the timely delivery of high-pressure initiatives within budget. I
am adept at assessing the functional / business needs of clients and
have been an effective organization builder and change agent in the
area of emerging technologies. I am especially experienced at rescue
of projects at risk. My extensive leadership capabilities include:
- Acute vision for how emerging technologies are affecting business.
- Excellence in translating a vision into an actionable strategy.
- The right balance of business, technology, and leadership skills
to jump-start and/or turn around a strategic technology group / initiative.
- High-level interpersonal skills allowing positive relationships
with managers across the business even while bringing about necessary
changes.
- Hands-on approach to architecting technical solutions.
- Sharp analytical and problem-solving skills.
- Strong presentation, team-building, and motivational skills.
- The ability to drive critical business / IT initiatives across a
company, in the face of resistance and complex change management issues.
- Strong experience in vendor selection, management and negotiations.
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| Sample Projects: |
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| North Eastern Business Exchange (NEBX): |
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Company Profile: Business Brokerage serving small and middle
market clients.
Project: created brand identity, logo, marketing collateral, business
cards, letterhead, and Web site. Web site has admin function to administer
listings. |
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| Filmtech, LLC: |
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Company Profile: Filmtech makes products for the temporary
protection of high-value surfaces like floors, carpets, countertops, doors,
windows, etc. These products are utilized by the construction, flooring,
moving & storage, rv & marine industries.
Project: Web site design and development to showcase their products and
improve search engine optimization and online exposure. |
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| Olde Dartmouth Sotheby's International Realty |
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Company profile: South Coast MA Real estate company with
two offices.
Project: Designed and developed online strategy and Web site. All stages
of development, SEO, site promotion, etc. Web site markets the Massachusetts
South Coast region, individual towns and properties. Responsible for all
photography, site design, and site content. Prior to affiliation with
Sotheby’s. |
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| True Grit Abrasives: |
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Company Profile: True Grit Abrasives makes grinding wheels
and abrasives stones for use in a variety of applications.
Project: Web site redesign. |
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| Dollar Rent A Car |
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Company Profile: Major car company Dollar / Thrifty rents
cars in several nations.
Project:
- Managed the complete redevelopment of Dollar’s company Web
portal, improving site performance, usability, functionality, and
scalability. Rewrote Dollar’s cgi-based on-line reservation
system, as a Web service, using ASP, VB, C++, SOAP, XML, and SQL Server.
This fully object-oriented reservations Web service connects all of
Dollar’s customer and travel agent Web sites, as well as those
of several business partners, to Dollar’s reservation system
and also services palm devices, mobile phones, and Global Distribution
Services (GDSs).
- Used this engagement as a pilot program to help Dollar bring e-commerce
development in-house. Developed and implemented project management,
development, test and production support procedures.
- Created Dollar’s first Web testing environment. Moved Dollar’s
site from 2-tiered to multi-tiered. Reduced site transaction time
by 80%.
- Completed the project on time and on budget.
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| The Pioneer Group, Inc. |
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Company Profile: International investment company, headquartered
in Boston, MA. Has a family of mutual funds, other financial products
as well as timberlands, gold mines, and other overseas investments.
Project: Vice President of Internet Strategy and Implementation from 1997
till 2000.
- Responsible for all of Pioneer’s Internet strategy and development,
world-wide, including budget, Web design, content management, support
functions, all Internet infrastructure, interactive development, and
e-commerce implementation.
- Took over a struggling e-commerce group and effectively built and
managed a cross-functional team of 50 professionals.
- Presented at many executive and company-wide forums throughout Pioneer’s
international offices and elsewhere. Senior advocate for E-commerce
within the organization
- Responsible for five domestic Web sites and the coordination of
seven overseas Web sites.
- Authored Pioneer’s Corporate Internet Strategy and worked
with overseas subsidiaries on company-wide adoption. Developed and
articulated vision for Pioneer Global Web Portal and services
- Created Pioneer's first Web sites for Registered Investment Advisors,
Wholesalers and Offshore Investors.
- Created and implemented Pioneer's first Web style guide to increase
brand identity and improve user experience.
- Implemented an ambitious e-commerce technology plan, including:
personalization, portal management, customer relationship management,
e-mail campaigns, site metrics and statistics, platform migration,
on-line transactions, internationalization, third party content and
wireless devices.
- Led the requirements definition, selection and implemented of content
management, first utilizing MS Site Server and, finally, Interwoven.
In the process, met with content creators and owners, developed content
workflows, dealt with issues of translation and internationalization,
templating, database structures, ownership, publishing process, compliance,
etc.
- Developed many interactive applications including on-line account
inquiry and transactions, lead generation, historical pricing, daily
pricing, newsletters, streaming media, automated fund fact sheets,
capital gains, dividends, distributions and literature fulfillment.
- Created Pioneer's first offshore development team located in Madras,
India.
- Researched and selected vendors, architecture, and development/testing
tools.
- Developed technology standards and processes for software development.
- Created new production, staging, and testing environments for Web
sites and implemented the agreed-upon technologies and processes.
- Coordinated development across offices in US, Dublin, Prague, Munich,
Moscow and Madras
- Quadrupled site usage.
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Delano Homestead Bed & Breakfast
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Company Profile: Southeastern MA bed & breakfast.
Project: Created business brand identity, marketing collateral, and web
site. |
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| Herbalife: |
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Company Profile: Major, international multi-level marketing
firm for health products.
Project: Onsite Senior Project Manager responsible for all aspects of
project rescue and management for a major site overhaul and redesign effort. |
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| Putnam Investments: |
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Company Profile: Putnam Investments is a global asset
manager with 200 investment professionals overseeing $190 Billion for
clients worldwide.
Project:
- Personally responsible for business analysis, design, and implementation
of Web-based Internet and Intranet Security Administration and Customer
Support Utilities used to administer 200,000 users for Putnam’s
Secure Broker Web site and 5,000,000 users for Putnam’s shareholder
Web site.
- Developed electronic commerce applications that allow brokers to
submit new account applications on-line. Developed nested-installation
software for Web applications for distribution on CD-ROM and for download
from the Web.
- Created Putnam’s Web testing environment. Trained QA and Training
Departments on Web technology and managed the testing of Internet
applications.
- Analyzed and implemented helpdesk software and integrated that software
with Security Administration and Customer Support Utilities.
- Wrote business, functional and technical specifications for Internet
applications.
- Managed the projects through their full developmental cycle.
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| Pixel Vision: |
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Company Profile: Pioneering flat panel monitor maker.
Project: Developed company’s Web site, which included company information,
contact information, vector-based technical drawings and specifications,
press releases, job postings and on-line forms processing. |
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| Note: These are just some of the projects that I have managed
over the years. A resume and references are available upon request. |
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| Education: |
- Wesleyan University, Middletown, CT., B.S. Cognitive Science
- University of Pennsylvania, Philadelphia, PA
- Graduate studies in natural sciences
- Java Programming, Northeastern University, Fall Semester 1997
- Relational Technology, Northeastern University, Fall Semester 1997
- Web Master Certification, Net Guru Technologies, World Internet
Expo-1997
- Security Executive Certification, Net Guru Technologies, World Internet
Expo-1997
- Forrester Conference on Internet Use in Financial Services, Spring
1998
- Forrester Conference on Internet Marketing, Fall 1998
- Forrester Conference on The future of E-commerce, Fall 1999
- Mainspring Impact Conference on Emerging Business Models, Fall,
1999
- Forrester Conference on Internet economy Fall, 2000
- Conference Board Conference on Knowledge Management, Spring, 2001
- Member of Project Management Institute since 2001
- Conference Board Conference on Business Process Modeling, Fall 2003
- Various other conferences and workshops
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| References: |
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| Available Upon Request |
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| For more information, contact: |
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Paul Beauchamp, 39 Walnut Street, Fairhaven, MA 02719
508-999-5904 paul@paulbeauchamp.com |
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