• Project Management
• Program Management
• Practice Management
• Vendor Selection
• Vendor Management
• Contract Negotiations
• Tools Selection & Implementation
• Budget Development & Management
• Business/ Systems Analysis
• Requirements Definition
• Competitive / Industry Analysis
• ROI Analysis (Return on Investment)
• Team Building
• Change Management
• Staffing
• Offshore Management
• Application Development
• Knowledge Management

• e-Business / e-Commerce
• Internet Strategy
• Site Audits
• Web Site Design
• Web Site Development
• Internet, Extranet and Intranet Development
• User Interface Design / Usability
• Site Architecture / Navigation
• Brand Building
• Internet Marketing
• Personalization
• Content Management
• Customer Relationship Management (CRM)
• Digital Rights Management (DRM)
• Site Hosting/ Infrastructure
• Search Engine Optimization (SEO)
• Site Maintenance
• Site Metrics

With twelve years of experience in building and managing IT/ e-commerce teams and solutions, I excel in IT strategy, implementation, and in building the infrastructure to facilitate and support all phases of the application development and support life cycle. I have an excellent background in project / program management and have demonstrated credentials in the timely delivery of high-pressure initiatives within budget. I am adept at assessing the functional / business needs of clients and have been an effective organization builder and change agent in the area of emerging technologies. I am especially experienced at rescue of projects at risk. My extensive leadership capabilities include:

• Acute vision for how emerging technologies are affecting business.
• Excellence in translating a vision into an actionable strategy.
• The right balance of business, technology, and leadership skills to jump-start and/or turn around a strategic technology group / initiative.
• High-level interpersonal skills allowing positive relationships with managers across the business even while bringing about necessary changes.
• Hands-on approach to architecting technical solutions.
• Sharp analytical and problem-solving skills.
• Strong presentation, team-building, and motivational skills.
• The ability to drive critical business / IT initiatives across a company, in the face of resistance and complex change management issues.
• Strong experience in vendor selection, management and negotiations.

• Managed the complete redevelopment of Dollar’s company Web portal, improving site performance, usability, functionality, and scalability. Rewrote Dollar’s cgi-based on-line reservation system, as a Web service, using ASP, VB, C++, SOAP, XML, and SQL Server. This fully object-oriented reservations Web service connects all of Dollar’s customer and travel agent Web sites, as well as those of several business partners, to Dollar’s reservation system and also services palm devices, mobile phones, and Global Distribution Services (GDSs).
• Used this engagement as a pilot program to help Dollar bring e-commerce development in-house. Developed and implemented project management, development, test and production support procedures.
• Created Dollar’s first Web testing environment. Moved Dollar’s site from 2-tiered to multi-tiered. Reduced site transaction time by 80%.
• Completed the project on time and on budget.

• Responsible for all of Pioneer’s Internet strategy and development, world-wide, including budget, Web design, content management, support functions, all Internet infrastructure, interactive development, and e-commerce implementation.
• Took over a struggling e-commerce group and effectively built and managed a cross-functional team of 50 professionals.
• Presented at many executive and company-wide forums throughout Pioneer’s international offices and elsewhere. Senior advocate for E-commerce within the organization
• Responsible for five domestic Web sites and the coordination of seven overseas Web sites.
• Authored Pioneer’s Corporate Internet Strategy and worked with overseas subsidiaries on company-wide adoption. Developed and articulated vision for Pioneer Global Web Portal and services
• Created Pioneer's first Web sites for Registered Investment Advisors, Wholesalers and Offshore Investors.
• Created and implemented Pioneer's first Web style guide to increase brand identity and improve user experience.
• Implemented an ambitious e-commerce technology plan, including: personalization, portal management, customer relationship management, e-mail campaigns, site metrics and statistics, platform migration, on-line transactions, internationalization, third party content and wireless devices.
• Led the requirements definition, selection and implemented of content management, first utilizing MS Site Server and, finally, Interwoven. In the process, met with content creators and owners, developed content workflows, dealt with issues of translation and internationalization, templating, database structures, ownership, publishing process, compliance, etc.
• Developed many interactive applications including on-line account inquiry and transactions, lead generation, historical pricing, daily pricing, newsletters, streaming media, automated fund fact sheets, capital gains, dividends, distributions and literature fulfillment.
• Created Pioneer's first offshore development team located in Madras, India.
• Researched and selected vendors, architecture, and development/testing tools.
• Developed technology standards and processes for software development.
• Created new production, staging, and testing environments for Web sites and implemented the agreed-upon technologies and processes.
• Coordinated development across offices in US, Dublin, Prague, Munich, Moscow and Madras
• Quadrupled site usage.

Company Profile: Putnam Investments is a global asset manager with 200 investment professionals overseeing $190 Billion for clients worldwide.
Project:

• Personally responsible for business analysis, design, and implementation of Web-based Internet and Intranet Security Administration and Customer Support Utilities used to administer 200,000 users for Putnam’s Secure Broker Web site and 5,000,000 users for Putnam’s shareholder Web site.
• Developed electronic commerce applications that allow brokers to submit new account applications on-line. Developed nested-installation software for Web applications for distribution on CD-ROM and for download from the Web.
• Created Putnam’s Web testing environment. Trained QA and Training Departments on Web technology and managed the testing of Internet applications.
• Analyzed and implemented helpdesk software and integrated that software with Security Administration and Customer Support Utilities.
• Wrote business, functional and technical specifications for Internet applications.
• Managed the projects through their full developmental cycle.

• Wesleyan University, Middletown, CT., B.S. Cognitive Science
• University of Pennsylvania, Philadelphia, PA
• Graduate studies in natural sciences
• Java Programming, Northeastern University, Fall Semester 1997
• Relational Technology, Northeastern University, Fall Semester 1997
• Web Master Certification, Net Guru Technologies, World Internet Expo-1997
• Security Executive Certification, Net Guru Technologies, World Internet Expo-1997
• Forrester Conference on Internet Use in Financial Services, Spring 1998
• Forrester Conference on Internet Marketing, Fall 1998
• Forrester Conference on The future of E-commerce, Fall 1999
• Mainspring Impact Conference on Emerging Business Models, Fall, 1999
• Forrester Conference on Internet economy Fall, 2000
• Conference Board Conference on Knowledge Management, Spring, 2001
• Member of Project Management Institute since 2001
• Conference Board Conference on Business Process Modeling, Fall 2003
• Various other conferences and workshops

Paul Beauchamp, 39 Walnut Street, Fairhaven, MA 02719
508-999-5904 paul@paulbeauchamp.com