Paul Beauchamp

39 Walnut Street, Fairhaven, MA 02719     bostonpaul@hotmail.com    508-965-0464

With thirteen years of experience in building and managing IT/ e-commerce teams and solutions, I excel in e-business strategy, implementation, and in building the infrastructure to facilitate and support all phases of the application development and support life cycle. I have an excellent background in project / program management and have demonstrated credentials in the timely delivery of high-pressure initiatives within budget. I am adept at assessing the functional / business needs of clients and have been an effective organization builder and change agent in the area of emerging technologies.  I am especially experienced at rescue of projects at risk. My extensive leadership capabilities include:

• Acute vision for how emerging technologies are affecting business.
• Excellence in translating a vision into an actionable strategy.
• The right balance of business, technology, and leadership skills to jump-start and/or turn around a strategic technology group / initiative.
• High-level interpersonal skills allowing positive relationships with managers across the business even while bringing about necessary changes.
• Hands-on approach to architecting technical solutions.
• Sharp analytical and problem-solving skills.
• Strong presentation, team-building, and motivational skills.
• The ability to drive critical business / IT initiatives across a company, in the face of resistance and complex change management issues.

PROJECT MANAGER FROM 1995-DATE

PROJECTS INCLUDED:

Dow Jones
Dow Jones & Company is a leading provider of global business news and information services. Its Consumer Media Group publishes The Wall Street Journal, Barron's, MarketWatch and the Far Eastern Economic Review. Its Enterprise Media Group includes Dow Jones Newswires, Factiva, Dow Jones Client Solutions, Dow Jones Indexes and Dow Jones Financial Information Services.

• Was responsible for all aspects of a project to assess organizational needs for a new e-commerce platform, utilizing ATG, which will be used to create a portal for all Dow Jones online properties. This platform handles online registration, account management, shopping, subscriptions, self-service, merchandising, campaign management, and customer service administration.
• Drove requirements gathering, technical assessments, staffing, project planning and estimations.
• Was responsible for an onshore team of personnel and an offshore team in India.
• Dealt with challenges of working across silos and various work teams and areas of influence.
• Project utilized ATG 2007 in a UNIX environment

Samsclub.com
Sam’s club is the second largest club retailer in the world with annual revenues of 50 billion dollars. Sam’s is owned by Wal-Mart, the largest retailer in the world with annual revenues of nearly 500 billion dollars.
Project:

• Was responsible for all platform integrations on a complete redesign and replatforming project for Samsclub.com. This involves about 60 internal and external integrations.
• Analyzed program needs and created resource plans, project plans, risk mitigation plans.
• Interviewed, hired, trained, and managed an integration team, including onshore and offshore staff of about 70 people.
• Created and implemented necessary processes, procedures, and mechanisms for analysis, design, documentation, development, testing, approvals, and release of these integrations into a multi-environment platform of over 200 servers.

Sephora.com:
Sephora is a clicks-and-mortar retailer of beauty products and fragrances, owned by Louis Vuitton.
Project:

• Was responsible for all application issues in the migration of a live site from one hosting company to another.
• Migrated a 40-server environment with minimal interruption of service to end-users.
• Migrated development, QA, Publishing, Staging and Production Environments.
• Was responsible for driving all technical documentation of existing applications.
• Was responsible for driving all application testing and integration testing
• Managed a US-based team as well as a team based in Madras, India.
• Project utilized ATG running on UNIX with Oracle Databases.
• Project was successfully completed in only 6 months and within timeframe requested by client.

Putnam Investments:
Company Profile: Putnam Investments is a global asset manager with 200 investment professionals overseeing $190 Billion for clients worldwide.
Project:

• Developed electronic commerce applications that allow brokers to submit new account applications on-line. 
• Created Putnam’s Web testing environment.
• Analyzed and implemented helpdesk software and integrated that software with Security Administration and Customer Support Utilities.
• Wrote business, functional and technical specifications for Internet applications.
• Managed the projects through their full developmental cycle

The Pioneer Group, Inc.
Company Profile: International Investment Company has a family of mutual funds and other financial products, as well as timberlands, gold mines, and other overseas investments. Pioneer Investment Management, Inc. based in Boston and Pioneer Investment Management Ltd. based in Dublin, Ireland together managed over $88 billion under the name Pioneer Investments®, as of March 31, 2003. Pioneer's flagship fund, Pioneer Fund, was founded in 1928 and is the fourth oldest mutual fund in the United States.

Vice President of Internet Strategy and Implementation

• Responsible for all of Pioneer’s Internet strategy and development, world-wide, including budget, Web design, content management, support functions, all Internet infrastructure, interactive development, and e-commerce implementation.
• Took over a struggling e-commerce group and effectively built and managed a cross-functional team of 50 professionals.
• Authored Pioneer’s Corporate Internet Strategy and worked with overseas subsidiaries on company-wide adoption. Developed and articulated vision for Pioneer Global Web Portal and services
• Created Pioneer's first Web sites for Registered Investment Advisors, Wholesalers and Offshore Investors
• Created and implemented Pioneer's first Web style guide to increase brand identity and improve user experience.
• Implemented an ambitious e-commerce technology plan, including: personalization, portal management, customer relationship management, e-mail campaigns, site metrics and statistics, platform migration, on-line transactions, internationalization, third party content and wireless devices.
• Led the requirements definition, vendor selection and implementation of content management, first utilizing MS Site Server and, finally, Interwoven. In the process, met with content creators and owners, developed content workflows, dealt with issues of translation and internationalization, templating, database structures, ownership, publishing process, compliance, etc
• Led the requirements definition and vendor selection and implementation of a personalization platform choosing ATG Relationship Management Platform.
• Developed many interactive applications including on-line account inquiry and transactions, lead generation, historical pricing, daily pricing, newsletters, streaming media, automated fund fact sheets, capital gains, dividends, distributions and literature fulfillment.
• Created Pioneer's first offshore development team located in Madras, India. 
• Researched and selected vendors, architecture, and development/testing tools
• Developed technology standards and processes for software development
• Created new production, staging, and testing environments for Web sites and implemented the agreed-upon technologies and processes. 
• Coordinated development across offices in US, Dublin, Prague, Munich, Moscow and Madras. Quadrupled site usage

Dollar RentACar
Company Profile: Major car company Dollar / Thrifty rents cars in several nations.
Project:

• Managed the complete redevelopment of Dollar’s company Web portal, improving site performance, usability, functionality, and scalability. Rewrote Dollar’s cgi-based on-line reservation system, as a Web service, using ASP, VB, C++, SOAP, XML, and SQL Server. This fully object-oriented reservations Web service connects all of Dollar’s customer and travel agent Web sites, as well as those of several business partners, to Dollar’s reservation system and also services palm devices, mobile phones, and Global Distribution Services (GDSs).
• Used this engagement as a pilot program to help Dollar bring e-commerce development in-house. Developed and implemented project management, development, test and production support procedures.
• Created Dollar’s first Web testing environment. Moved Dollar’s site from 2-tiered to multi-tiered. Reduced site transaction time by 80%.
• Completed the project on time and on budget.

Education Experience:

• Wesleyan University, Middletown, CT., B.S. Cognitive Science 1991
• University of Pennsylvania, Philadelphia, PA - Graduate studies in natural sciences 1992
• Harvard University, Cambridge, MA – Graduate classes in Natural sciences 1993
• Java Programming, Northeastern University, Fall Semester 1997
• Relational Technology, Northeastern University, Fall Semester 1997
• Web Master Certification, Net Guru Technologies, World Internet Expo-1997
• Security Executive Certification, Net Guru Technologies, World Internet Expo-1997
• Project Management Training - 1998
• Forrester Conference on Internet Use in Financial Services, spring 1998
• Forrester Conference on Internet Marketing, Fall 1998
• Forrester Conference on The future of E-commerce, Fall 1999
• Mainspring Impact Conference on Emerging Business Models, Fall, 1999
• Forrester Conference on Internet Economy Fall, 2000
• Conference Board Conference on Knowledge Management, Spring, 2001
• Conference Board Conference on Business Process Modeling, Fall 2003
• ATG Product Suite Training – Spring 2008
• - Exploring ATG Technology
• - Using ATG Scenarios
• - Managing ATG commerce
• - Using ATG Content Administration
• - Modeling and Designing ATG Scenarios
• Various other conferences and workshops
• Member of Project Management Institute since 2000